Recommended reading.

Adweek: Nike and Skims

Psychological insight: Nike is using a partnership with Kim Kardashian to try and boost sales. An example of what Shiyun Tian describes as ‘meaning transfer‘.

https://www.adweek.com/brand-marketing/5-reasons-nikes-collab-with-kim-kardashians-skims-makes-sense

Science Says: Chatbots

Psychological insight: If you want customers to accept a chatbot, make the benefits clear!

https://app.sciencesays.com/p/how-to-get-people-to-like-your-chatbot

Choice Hacking: Defaults

Psychological insight: Customers often accept the ‘default’ choice presented to them

https://www.choicehackingideas.com/p/your-biggest-competitor-isn-t-another-business-it-s-your-buyer-s-default-behavior

Milkman Delivers: Attribution bias

Psychological insight: Professor Katy Milkman interviews Professor Kareem Haggag who explains that people often disregard their physiological state and therefore often misattribute their evaluations.

https://katymilkman.substack.com/p/a-surprising-way-your-current-mood

Photo by charlesdeluvio on Unsplash